|
Return
Policy
Q: What Is Your Return Policy for online
orders?
A: Defective returns are accepted within 30 days for
replacement. After 30 days, please contact the manufacturer directly for
warranty replacement or repair. If the item you receive does not match
what you ordered, please contact us immediately.
Q: Do I Need To
Contact You Before Returning An Item?
A:Yes, you MUST contact us for an RMA number BEFORE
returning any item. Items returned without an RMA will be refused, and no
refund issued.
Q: Who Pays For
Return Shipping?
A:For defective returns within 30 days, we cover return
shipping and will send you pre-paid Return Label.
Shipping
Q: How Much Does
Shipping Cost?
A: Shipping is calculated at time of
payment.
Q: When Will My
Order Ship?
A: We will
email you an 'expected ship date' after receiving your
order. When your order ships, you will be emailed tracking
information.
Q: Do You Offer A
Combined Shipping Discount?
A: Yes. When purchasing multiple items, you will receive a
shipping discount.
Q: Do You Ship
Internationally?
A: No
Q: Do You Offer
Local Pick-up?
A: Local pick-up is available in certain cases.
However, unless "Local Pick-Up" is explicitly listed as a shipping
option, it is not available.
Payment
Q: What Payment
Methods Do You Accept online?
A: We accept PayPal and most major credit cards through
PayPal.
Q: Are your prices
negotiable? Do you offer bulk discounts?
A: No. However, for 20+ item orders, please contact us for
bulk-rate pricing.
|
